Privacy Policy
Your Privacy
At Caviar Cruises, we take your privacy seriously and are committed to safeguarding your personal information. We respect the confidentiality of the information you provide us and adhere to the Australian Privacy Principles. Please read our Privacy Policy carefully.
You can change your details at any time by contacting us via email. We use a secure server to protect all information we receive from our customers. Our server software encrypts all customer information before it is sent to us. In addition, all customer data is secured against unauthorised use or access. We do not store credit card information on our servers.
Storage & Security of Information
We receive and store information you enter on our website or give us in any other way from time to time. This information may include your name, phone number, address, and email address to enable us to send information or process your product order. We may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our customer support.
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We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our website and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by registering your details with us. However, if you wish to stop receiving any such information, you may let us know by email or unsubscribe at any time, and your request will be actioned immediately.
Individual profile and company details are not used for any other purpose. Details are only supplied to a third party supplier when it is required by law, for goods or services that you have purchased or to protect our copyright, trademarks and other legal rights.
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We respect the privacy of our online visitors. We may collect information on or through this website that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to visitor questions and comments about us and our products and services, and to mail e-newsletters (Personal Data).
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We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. We will not knowingly share any of your Personal Data with any third party other than our service providers who assist us in providing the information and/or services we are providing to you. To the extent that we do share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this Privacy Policy.
Cookies
We use cookies on our website to analyse website traffic and to provide a better website visitor experience. Cookies do not access information stored on your computer or any personal information such as your name, address, email address, or telephone number. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.
Disclosure of Your Information
We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect the rights, property or safety of Caviar Cruises, our customers or third parties.
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If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets, or otherwise), customer information, which may include your Personal Data, could be disclosed to a potential purchaser under a confidentiality agreement. We would only disclose your information in good faith and where required by any of the above circumstances.
Third Parties
At Caviar Cruises, we value your privacy and will never sell or deal in personal or customer information. We will only disclose your personal details to third-party providers of products or services that you have purchased, or to protect the rights, property, or safety of Caviar Cruises, our customers, or third parties, as required by law.
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We may use your information in a general sense, without any reference to your name, to create marketing statistics, identify user demands, and assist us in meeting customer needs. Additionally, we may use the information you provide to improve our website and services but not for any other use.
Security
We are committed to ensuring the security, integrity, and privacy of personal information submitted to our website, and we regularly update our security measures in accordance with the latest technologies.
Links
Our website may contain links to third-party websites for your convenience, but please note that we do not sponsor, endorse, or approve of these websites. We are not responsible for the privacy practices of other websites, and we encourage our users to read the privacy statements of each website that collects personally identifiable information. This Privacy Policy only applies to information collected by Caviar Cruises.
Change in Privacy Policy
We are committed to ensuring our privacy policy remains current, and as such, this policy is subject to change. We may modify this policy at any time, in our sole discretion, and any modifications will be effective immediately upon posting on our website. Please check our Privacy Policy periodically for any changes.
If you have any questions or concerns about our privacy policy or the use of your personal information, please contact us at info@caviarcruises.com.au, and we will respond within 48 hours.